Help
FAQ
A few things you may want to know before and after placing an order.
SANSEVIERIA is an online women’s clothing brand owned and operated by Westcode Style LLP, based in Surat, Gujarat, India.
Orders & Shipping
Do you deliver across India?
Yes. Sansevieria currently offers complimentary shipping across India.
How soon will my order be dispatched?
Orders are typically processed and dispatched within 1–2 business days. Estimated total delivery time is typically 3–12 business days, depending on the destination and courier serviceability. Orders placed on Sundays, public holidays, or outside normal processing hours may be dispatched on the next business day. Courier pickup or logistics availability, weather, festivals, high order volumes, address verification, operational disruptions, or other circumstances beyond our reasonable control may occasionally cause a delay.
Returns & Refunds
Can I return my order?
You can request a return within 7 days of delivery, subject to the conditions in our Returns & Refunds Policy. Approved returns are eligible for free reverse pickup where pickup service is available. Once an approved return is inspected, refunds are normally initiated within 1–2 business days; your bank or payment provider may take additional time to credit the amount.
Product, Fit & Care
What fabrics do you use?
Sansevieria focuses on pure cotton and pure linen, finished with considered embroidery details. Please check each product page for the exact fabric composition.
How do I choose the right size?
Sizing can vary by design. Always check the size information and size chart on the individual product page before ordering.
How do Sansevieria shirts fit?
Many current styles are designed with a relaxed, comfortable silhouette. Fit details are listed on each product page because the intended fit can vary by design.
How should I care for my garment?
Please follow the care information on the individual product page. Many current cotton styles specify a gentle machine wash.
Are the garments transparent?
Transparency information is shown on individual product pages. Please check the product information for the exact piece you are considering.
Payments
Are online payments secure?
Yes. Sansevieria provides protected online payments through its secure checkout.
Are product prices inclusive of taxes?
Yes. Current product pages show the final displayed price as inclusive of all taxes.
Full policies